News

• Paid licences, self-serve - buy TEAM or ENTERPRISE from the Portal

  3 August 2026

  You could already try Spider three ways. Now you can buy it - upgrade to TEAM or ENTERPRISE in the Portal, pay by card or transfer, yearly or monthly, and manage the whole commitment yourself.

• Three ways to try Spider, from zero setup to your own cluster

  13 July 2026

  A synthetic demo you can try right now, a hosted sandbox on your own traffic, and a full self-hosted licence - three progressively closer ways to see Spider on real data.

• Introducing Basic, Team, and Enterprise

  12 July 2026

  Spider ships three licence tiers - a free self-hosted Basic that carries every protocol and TLS decryption, plus volume-priced Team and Enterprise plans for collaboration and central administration.

• Billing, simplified - from CPU cores to captured volume

  11 July 2026

  Spider licences are no longer priced on prepaid CPU cores. Billing now follows the one number that actually matters - how much traffic you capture.

• A fresh look - new floocus.com and a new app.floocus.com

  10 July 2026

  floocus.com has been rebuilt from the ground up, and a new Portal at app.floocus.com replaces the old Login and Usage apps.

• Customer survey of 2024

  1 December 2024

  Customer satisfaction climbs to 100% in the 2024 survey, as usage shifts from troubleshooting to discovery.

• Customer survey of 2023

  1 December 2023

  96% customer satisfaction and a Net Promoter Score of 58 - the 2023 survey results are in.

• First user training evaluations

  19 April 2023

  Results from the first two user training sessions - a strong Net Promoter Score and concrete plans to improve.

• License cost estimate

  16 February 2023

  A new Cost Estimate page helps customers anticipate their bill from prepaid and extra core usage.

• From a license usage UI to a license management solution

  17 November 2022

  The usage UI grows into a full license management solution - organizations, invites, licenses, and invoices.

• First release of License Usage website

  15 October 2022

  The first release of the license usage site - track usage, manage licenses, and download invoices.

• User training is ready!

  25 August 2022

  The first official Spider user training is live - a two-day mix of slides and 12 hands-on exercises.

• Welcome to Floocus

  25 May 2022

  The first post on the new Floocus site - the beginning of company news and updates.