Services
Floocus propose various services around Spider distribution:
- On premises deployment
- Software as a Service usage - planned
- Premium or enterprise level support
- Trainings for users, administrators or developers
- Consulting activities on configuration and usage
- Plugins development for systems integration
On premises deployment
On premises deployment of Spider is easy and requires neither a big infrastructure nor advanced knowledge.
Spider is currently deployed in a Kubernetes cluster.
Pre-requisite:
- Kubernetes cluster
- Elasticsearch Cloud on Kubernetes
Spider setup and upgrade is automated by Helmcharts.
SaaS
Spider will also be available in SaaS to be able to spawn a Whisperer and capture communications at any time, from tiny to big systems.
Support
Floocus is providing Spider support depending on the licence:
| License | Support |
|---|---|
| Premium | 3d SLA, working hours. Fixes in the product roadmap. No remote intervention. |
| Enterprise | 4h SLA, working hours. Priority fixes. Live support possible. |
Trainings
Floocus proposes 3 different trainings to cover the various needs:
| Training | Duration | Goal |
|---|---|---|
| User | 2d | Complete tour on Spider capabilities and UI usage. |
| Operators | 2d | Installation, upgrade, tuning, monitoring and troubleshooting Spider. |
| Developers | 2d | Develop plugins and integrate with the API. |
Consulting
Floocus consultants are available to help companies or individuals get the most out of Spider:
- Assisted setup, tuning and configuration
- Pair troubleshooting
- One 2 one trainings
Plugins development
Floocus developers may assist your company in building Spider plugins to integrate more deeply into your systems.
Contact us!